Customer Service Center

Upgrade packages and services, account information, update payment method, for termination of service, request a complete cessation or freezing.
Telephone : 072-2467000
Fax :02-6289554
Call Center Opening Hours
Sun-Thu 8:00-17:00
Fri 9:00-16:00
E-mail: service@099.net.il


Sales Center

get promotions and packages
Telephone : 072-2467000
Fax :02-6289554
Call Center Opening Hours
Sun-Thu 8:00-17:00
Fri 9:00-16:00
Email: service@099.net.il


Public Inquiries

Telephone: 072-2467000
Fax :02-6289554
Call Center Opening Hours
Sun-Thu 8:00-17:00
Fri 9:00-16:00
Email: service@099.net.il


Ombudsman

Investigating and responding to complaints from subscribers regarding the Company's services, subscriber's account, or any other relevant to the subscription agreement between the company
Name: Gabi Murad
Telephone : 072-2467000
Fax :02-6289554
Call Center Opening Hours
Sun-Thu 8:00-17:00
Fri 9:00-16:00
E-mail: omb@099.net.il